Who are you?
Disaudio.com is an mp3 download service that specializes in Welsh Independent Music. Based in South Wales we are dedicated to bringing you the very best Welsh music that our vibrant scene has to offer.

Is your site legal / licensed?
Yes. Our service is 100% legal. Disaudio.com have obtained permission to sell every track available on our system and we also hold a Joint On-Line Licence from the MCPS/PRS alliance making us a legitimate, fully licensed music download service.

What file formats do you offer?
Disaudio.com offer tracks to download in MP3 format, the world’s most popular, and easily played audio format. All tracks from Disaudio.com are encoded at a variable bit rate using the LAME codec. By using variable bit rate encoding (up to 320kbps) Disaudio.com is able to offer exceptionally high sound-quality, whilst keeping files to a minimum size.

If I buy a download from Disaudio.com is it mine to keep forever?
Yes, it’s yours forever. MP3s you've bought are available to download for a 24 hour period from Disaudio.com

I have an iPod, will your downloads play on an iPod?
Yes! Unlike many download sites which offer tracks in protected WMA format, music downloads from Disaudio.com are compatible with all MP3 players including iPods, MP3 phones etc.

Do you use DRM? (Digital Rights Management)
No, we do not use any copy protection or DRM. Disaudio.com believe these systems to be futile and simply interfere with the experience of enjoying music. We do not condone copyright theft and expect that our customers will respect the value of independent music. Disaudio.com hope that as a supporter of Welsh independent music you understand that file-sharing is not only illegal, but is damaging to the future of independent music.

Can I burn my downloads to a CD or transfer them to another computer?
Yes, as Disaudio.com do not use DRM you are able to burn tracks, or transfer them to another computer or storage device.

What security measures are in place to protect me when shopping?
When purchasing MP3s from Disaudio.com you do so over secure pages. The Disaudio.com website uses SSL (Secure Socket Layer) for all transactions, with all credit and debit card transactions encrypted. We use Barclaycard ePDQ to process online transactions, which offers maximum security. Disaudio.com do not hold card details, and all your other account information is stored in a secure password protected database.

Do you store my credit / debit card details?
No, because we use Barclays ePDQ to process card transactions, we do not store your card information at Disaudio.com. For more information on how we protect your privacy and data, we invite you to view our privacy policy

Why do you charge a 30p service charge if I spend under £3 on my credit / debit card?
Disaudio.com regret that we have to add this charge on sales under £3 due to the fees imposed by our payment processors. We are working to reduce this charge as soon as we are able.

What is the Disaudio Podcast?
The Disaudio Podcast is a radio style programme designed to showcase the best new and underground music in Wales. There is no charge to download or subscribe to the podcast.

I run a label, how can I get my releases stocked on your site?
If you’re based in Wales and independent we would LOVE to hear from you! We are always looking for quality Welsh music to add to our service so contact us through the website and we will get back to you.